County’s ambulance service fined for responding slowly to 11 calls in Topeka

American Medical Response, the county’s ambulance service, will pay a $690 fine for responding too slowly to 11 calls within Topeka.

In 2015, AMR responded to 16,865 emergency calls in Topeka and Shawnee County. In the last three months of the year, the ambulance service took longer than 15 minutes to respond to 11 calls within the city limits, amounting to just 0.3 percent of city calls in the time frame.

Nelson Casteel, the county’s ambulance compliance officer, said most of those 11 calls occurred when the service was handling 10 or more calls in a 30-minute window.

On Thursday, Shawnee County commissioners approved the fine but acknowledged the ambulance service continues to be in compliance with response requirements.

(Read more: News)

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